Secretary Training

The role of an experienced secretary often involves more than just performing daily tasks. It sometimes requires taking on the responsibility of orienting new secretaries as they join the team. It can be daunting to teach someone the ropes of the job, but seeing them grow and succeed is also rewarding.

First-day jitters are common, so it's important to make the new secretary feel welcome and at ease. By showing them the ropes and giving them gentle guidance, we can ensure that they feel confident and ready to tackle any task that comes their way. With our support, they'll soon learn the ins and outs of the job and become experts themselves.

Career Transition

Are you a HUC who took this job as a stepping stone to nursing school? Congratulations! You are already ahead of the game when transitioning to a different position in the hospital. Working as a HUC gives you valuable experience that will benefit you in any department. You will have first-hand knowledge of the inner workings of the hospital, which includes entering orders, communicating with doctors and nurses, and being constantly aware of patient needs.

Even if you decide not to become a nurse, this experience will be highly useful in any career path you choose within the healthcare industry. Being a former HUC will make you an asset to any company you work for.

Medical Terminology

Medical terminology is a fundamental aspect of the medical field that cannot be overlooked. Understanding the language used in the industry is crucial, and taking a course in medical terminology is necessary. To become a medical secretary, you must be familiar with the abbreviations used in everyday medical practice. You need to know the names of different body parts, including the less popular medical words such as rhino, which is the term for the nose.

In addition, knowing physicians' specialties is essential, especially when relaying information about patients during consultations. For instance, if a podiatrist is consulted for chest pain, it can indicate an underlying concern that needs to be addressed. Therefore, having a solid medical terminology foundation is vital to excel in the medical field.

Patient Assistance

When helping visitors locate a patient, providing top-notch customer service is key. While different methods may be available, such as using an intranet or computer system, what's most important is that you're eager to lend a hand. Whether it's a worried family member or a confused friend, taking the time to assist them in finding their loved one can make all the difference in their experience.

So, be patient, kind, and willing to go the extra mile to ensure everyone who walks through your facility's doors feels supported and cared for.

Career Transition

The decision to leave a company can be tough. It could be because of a great opportunity elsewhere or because you can't tolerate it anymore. Personally, I used to be the latter. But a powerful statement from a former Pastor about running away from things has stayed with me throughout my life.

So, when the time came for me to leave the hospital where I worked, I knew I had to face the problem head-on. Instead of altogether leaving, I decided to transfer to another department in the hospital. And let me tell you, it was the best decision I ever made. It allowed me to start fresh without altogether abandoning my workplace and gave me a new perspective.

Sometimes, taking a small step in a different direction can make all the difference.