Patient Assistance

When helping visitors locate a patient, providing top-notch customer service is key. While different methods may be available, such as using an intranet or computer system, what's most important is that you're eager to lend a hand. Whether it's a worried family member or a confused friend, taking the time to assist them in finding their loved one can make all the difference in their experience.

So, be patient, kind, and willing to go the extra mile to ensure everyone who walks through your facility's doors feels supported and cared for.

Career Transition

The decision to leave a company can be tough. It could be because of a great opportunity elsewhere or because you can't tolerate it anymore. Personally, I used to be the latter. But a powerful statement from a former Pastor about running away from things has stayed with me throughout my life.

So, when the time came for me to leave the hospital where I worked, I knew I had to face the problem head-on. Instead of altogether leaving, I decided to transfer to another department in the hospital. And let me tell you, it was the best decision I ever made. It allowed me to start fresh without altogether abandoning my workplace and gave me a new perspective.

Sometimes, taking a small step in a different direction can make all the difference.

Device Dependence

Technology has become an integral part of our lives, and it's no surprise that we carry our devices everywhere we go. Cell phones have become a staple accessory, and we can't resist the urge to check them even during inappropriate moments. On the other hand, laptops and tablets are reserved for work and leisure time and are seen more prominently during breaks or lunchtime.

Whether typing a work report or binge-watching a new show, these devices have quickly become essential tools for navigating our daily lives.

Coordinator Meetings

As a Health Unit Coordinator, staying informed and up-to-date on the latest developments in your workplace is important. One way to do this is attending Health Unit Coordinator Meetings held by your hospital. These meetings provide an opportunity to learn about upcoming projects and changes that could impact your job. By staying informed, you can better prepare yourself for any changes and ensure you are well-equipped to handle your daily responsibilities. We hold these meetings once a quarter or every three months at the facility where I work.

I encourage all Health Unit Coordinators to make it their business to attend these meetings to benefit their professional growth and development.

Repair Specialists

When something malfunctions, it is essential to call the right person to fix it. For healthcare workers, the three most common departments to contact are Engineering, Bio-Med, and IT.

Engineering is usually the go-to for electrical issues attached to the building. On the other hand, Bio-Med is the expert for fixing malfunctioning medical equipment. When nurses need help with computer and communication systems like phones and pagers or resetting passwords, IT is the team for the job.

With these specialists available, staff can get the help they need to fix things quickly and efficiently, allowing them to focus on providing the best care for patients.