Phone Etiquette

Personal telephone calls can be a slippery slope. While it's natural to want to catch up with loved ones or friends, excessive personal calls can hinder one's work productivity. Whether it's a distracting phone ringing in the background or a person talking too loudly, a constant personal conversation can negatively impact the individual and those around them. While it's important to maintain personal...

Overtime Strategy

I used to be wary of working overtime because my department was budget-conscious and didn't want to pay for extra hours. But then I noticed the more experienced HUCs taking advantage of the shortage of unit clerks across the hospital-- they would call in on a day off and offer themselves up for another unit if needed. It made me envious, but I realized I could be doing the same thing. So, when I transferred...

Secretary Training

The role of an experienced secretary often involves more than just performing daily tasks. It sometimes requires taking on the responsibility of orienting new secretaries as they join the team. It can be daunting to teach someone the ropes of the job, but seeing them grow and succeed is also rewarding.First-day jitters are common, so it's important to make the new secretary feel welcome and at ease....

Career Transition

Are you a HUC who took this job as a stepping stone to nursing school? Congratulations! You are already ahead of the game when transitioning to a different position in the hospital. Working as a HUC gives you valuable experience that will benefit you in any department. You will have first-hand knowledge of the inner workings of the hospital, which includes entering orders, communicating with doctors...

Medical Terminology

Medical terminology is a fundamental aspect of the medical field that cannot be overlooked. Understanding the language used in the industry is crucial, and taking a course in medical terminology is necessary. To become a medical secretary, you must be familiar with the abbreviations used in everyday medical practice. You need to know the names of different body parts, including the less popular medical...