How To Organize Your Desk as a Unit Secretary (Video)

As a unit secretary, you are responsible for maintaining organization and efficiency in the nurses' station. This can be daunting, but following a few simple tips can easily keep your desk organized and tidy. 

First, create a system for filing paperwork. Documents should be filed in an easily accessible manner. This will help you to find what you need quickly and prevent papers from piling up on your desk. 

Second, keep a supply of pens, paper, and other office supplies to restock your desk as needed. 

Following these simple tips, you can easily maintain an organized and efficient desk as a unit secretary.

Nursing Station Etiquette (Video)

When you're a unit secretary, your basic nursing station etiquette must reflect the professional image of yourself and others. The following are some examples:

First, remember that many people rely on your daily tasks and duties to get their work done efficiently without any hiccups or complications along the way! This means we must all strive for excellence at our jobs, leading to more productivity when completing these responsibilities effectively - not only by following proper procedures but also by listening carefully during conversations between staff members and taking notes if needed. 

Second. Never hesitate to offer to help when needed.

Third. This may sound like common sense—keep your voice down while at work so that others can do the same thing without being distracted by loud noises or conversations nearby. However, patients' number one complaint in the hospital is the amount of noise that they hear. 

Fourth. Straighten up after yourself when finished with tasks at work. 

Fifth. Put away personal items once finished with them so they do not distract from what's happening around YOU. 

Remember to be professional and courteous when you're on duty. You never know who will walk onto the unit!

How to Take Care of People Who Come to the Nursing Station (Video)

People will approach you at the nursing station every day. Below are things that you should do to assist them.  

• Make eye contact with the person and smile. 
• Ask what brought them to a nursing station, listen carefully while they talk about their concerns or problems, and offer to help if you can. Be mindful of how you are interacting so far - do not interrupt. 
• Escort them to a location if you know the directions are confusing. You know the hospital's layout better than they do, and walking them to another unit or the correct department is the right thing to do.  
• If you can assist them in getting a book, phone charger, or a clean blanket or towels, 
• If you can, follow up to see if they need anything else.