Strengthening Your Unit Secretary Skillset

Being a unit secretary requires a great deal of knowledge and experience. It is important to stay up-to-date with the latest industry trends and hone your skills to ensure that you provide the best possible service to your hospital or clinic. Let’s take a look at some ways in which you can improve your unit secretary skillset.

Continuing Education and Training

The medical field constantly evolves, so staying up-to-date on the latest trends and protocols is essential for any unit secretary. Taking advantage of continuing education opportunities is the best way to stay informed about the latest developments in the field. This could include attending conferences or workshops, taking classes online, or reading books and articles related to your profession. Additionally, many hospitals offer training programs for unit secretaries to help them expand their knowledge base and learn new techniques to make them better professionals.

Time Management

Time management is an essential skill that all unit secretaries need to master if they hope to be successful in their careers. Not only must you be able to manage your own time effectively, but you must also be able to keep track of patient appointments and other events in the hospital or clinic on any given day. To do this, it’s important to develop an effective system for organizing information and tracking deadlines. You may also want to create a written schedule, including personal and work-related tasks, so nothing slips through the cracks.

Communication Skills

As a unit secretary, you must possess excellent communication skills to effectively interact with patients, staff, and administrators. This means speaking clearly and confidently while also having strong listening skills so that you can understand what others are saying without interruption or distraction. Learning to communicate via electronic methods (such as text messaging) can help streamline communication with colleagues who may not always be available for face-to-face conversations. 

 As a unit secretary, staying current on industry trends while honing your time management, communication, and organizational skills to provide superior service within your hospital or clinic setting is important. By taking advantage of continuing education opportunities and utilizing effective systems to track tasks and deadlines, you will be well-equipped with all the tools necessary for success as a unit secretary!

7 Skills to Have as a Hospital Unit Secretary

Working as a hospital unit secretary requires a vast array of skills. 

1. Being organized and detail-oriented is essential for staff to manage day-to-day affairs in the healthcare setting. 
2. Communication is necessary, as hospital unit secretaries must be able to effectively interact with patients, family members, and other staff members. 
3. Furthermore, a good knowledge of medical terminology and procedures is required for accuracy in documentation, reports, correspondence, and other forms of communication. 
4. Additionally, the ability to work in a fast-paced environment is critical for responding promptly to patient needs.
5. Computer literacy is also key for entering patient data into electronic medical records. 
6. Lastly, problem solving skills are necessary for finding solutions when conflicts arise. 

Possessing these and more qualities will help someone succeed as a hospital unit secretary.

Continue to Improve Your Skills as a Unit Secretary (Video)

As a Unit Secretary, I want you to always look for ways to improve your skills.

1. Read a book on multitasking.
2. Learn new software.
3. If you are rusty on a skill, take a refresher course.