Showing posts with label Foreign Language. Show all posts
Showing posts with label Foreign Language. Show all posts
7/02/2019

Communicating with Non-English Speaking Patients as a Unit Secretary (Video)



Having patients who speak another language is common in areas such as California, Florida, New York, Texas, and other areas.

One thing is for sure. They get sick, too.

And what can you do to facilitate care for these non-English speaking patients?
  • Know the telephone number so they can speak to a translator.
  • If your hospital has a list of certified translators (Human Resources usually creates this list), know where and how to access it.
  • Know how to use Apps if necessary.
  • Sometimes, you call a family member to translate for the nurse/doctor.