On my YouTube channel, I was asked what is the hardest thing to learn as a Health Unit Coordinator. I replied with three answers.
1. Learning medical terminology.
2. Learning how to multi-task.
3. Learning how to deal with all of the personalities that are in a hospital.
I explain this in the video above.
I also explain in-depth that and more in my two books Steps to Becoming a Medical Secretary and Steps to Becoming a Health Unit Coordinator.