Secondary Hospital

For health unit coordinators, working at another hospital may have its perks. Whether working there per diem while working at your hospital, there are various reasons why someone would choose to do so. They may live closer to the other hospital or seek better pay. Others may require a secondary job to make ends meet and pay their bills. Additionally, some coordinators may want to explore different...

Communication Skills

As a medical professional, you will be responsible for answering the telephone and the call light. It may seem like a small task, but it is one of the most critical aspects of your job. You don't want to be that person who lets the telephone or call light ring repeatedly before picking up. That's not a good look. Be sure to answer the phone and call light promptly and confidently. Speaking clearly...

Workplace Policies

Policies play a vital role in any organization, ensuring uniformity, consistency, and compliance in the workplace. As an employee, it is essential to be aware of the policies that govern your workplace, both for your own benefit and that of the organization. Most companies have their policies on their intranet, a powerful tool for providing employees access to information about their operations and...

Phone Etiquette

Personal telephone calls can be a slippery slope. While it's natural to want to catch up with loved ones or friends, excessive personal calls can hinder one's work productivity. Whether it's a distracting phone ringing in the background or a person talking too loudly, a constant personal conversation can negatively impact the individual and those around them. While it's important to maintain personal...

Overtime Strategy

I used to be wary of working overtime because my department was budget-conscious and didn't want to pay for extra hours. But then I noticed the more experienced HUCs taking advantage of the shortage of unit clerks across the hospital-- they would call in on a day off and offer themselves up for another unit if needed. It made me envious, but I realized I could be doing the same thing. So, when I transferred...