What a Day on the Job Looks Like as a Unit Secretary

Are you considering becoming a unit secretary? Or perhaps you’ve already taken the plunge and are interested in what your days will be like on the job. If that's the case, you’ve come to the right place! In this article, we’ll examine a typical day for a unit secretary in depth.

The Morning Rush

One of the main responsibilities of unit secretaries is to answer phones and direct callers to the appropriate hospital personnel. So first thing in the morning, expect to answer calls from patients, their families, doctors, nurses, and other hospital staff. As such, it pays to be organized and efficient when answering calls — no one wants to be put on hold for too long or transferred several times before they get to talk with the right person.

Charting & Documentation

Another big part of your job as a unit secretary is maintaining patient records and updating charts throughout the day. All information must be kept up-to-date and accurate so doctors can access all relevant patient data when making care plans or treatment decisions. Unit secretaries often work with medical transcriptionists to ensure that all updates are made quickly and accurately.

Keeping Things Moving Along

Unit secretaries also play an integral role in scheduling appointments for patients and staff members. This includes ensuring everyone has access to relevant tests or treatments they may need while keeping track of wait times so no one is left waiting too long for their appointment or procedure. As such, it pays to have excellent organizational skills when working as a unit secretary.          

Working as a unit secretary can be very rewarding as it puts you at the heart of patient care delivery within hospitals and other healthcare settings. While every day on the job will vary depending on your specific duties, most days involve answering phones, keeping patient records updated, scheduling appointments, and coordinating between various hospital or healthcare organization departments. With great organizational skills and attention to detail essential for successful unit secretaries, this could be just your job!